Reference

Read These Terms Before You Open Your Account

These terms set out what you agree to when you create an account on 8ballpool, deposit funds through JazzCash, Easypaisa or Raast, and use any part of the platform.

Account eligibility rulesJazzCash, Easypaisa, Raast deposit termsWithdrawal conditionsAccount suspension rulesGoverning law notice
8ballpool Read These Terms Before You Open Your Account
TERMS CONTACT PATHS

Reach Us About Any Terms Question

If a clause is unclear or you need to flag a concern about how these terms have been applied to your account, our support team can clarify in writing. Contact us through any of the channels below and quote your registered account number so we can pull up the right record quickly.

Live Chat Start a live chat session from your account dashboard. Our team can walk you through a specific clause or escalate a formal dispute on your behalf.
Email Support Send a detailed query to our support address found in your account settings. Include your account ID and the term number you are querying for a faster response.
Help Centre Our Help Centre has plain-language summaries of the most-queried clauses, including deposit conditions for JazzCash, Easypaisa and Raast accounts.
HOW WE APPLY THESE TERMS

How 8ballpool Handles Your Account Under These Terms

We apply these terms consistently across every account, regardless of deposit method or activity level. Here is how key areas work in practice — from account security to data retention and how to request a correction.

Account Security

We use SSL encryption on all account sessions. If we detect unusual login activity, we may place a temporary hold and contact you via your registered mobile number for verification.

Data Handling

We store your account data only for as long as required by applicable regulations or our internal retention schedule, whichever is longer. You may request a summary of what we hold.

Cookie Use

We use session cookies to keep your account active across pages and analytics cookies to improve the platform. You can manage cookie preferences in your browser settings at any time.

Correction Requests

If your account details — name, mobile number linked to JazzCash or Easypaisa, or Raast-registered ID — are recorded incorrectly, raise a correction request through live chat or email with supporting documentation.

Common Questions About Our Terms

These are the questions we get most often about how our terms work, what your rights are under them, and what happens at key account moments.

The core account terms are the same regardless of payment method. Each method has its own processing steps detailed in the Payments section, but account rules, eligibility and conduct terms apply equally.

We post the updated terms here and they take effect immediately. Continuing to use your account after an update means you accept the new version. We recommend checking this page periodically.

Yes. We may suspend or close an account if there is evidence of fraudulent activity, terms violations, or if access becomes restricted under applicable local law. We will contact you through your registered details.

Submit a written request via email or live chat with your account ID. We will respond with a summary of stored data within the timeframe required by applicable data regulations in your region.

These terms are subject to the laws applicable in your region. Where local law applies, it takes precedence over any conflicting clause. Access to our platform depends on eligibility under local law.

Contact support via live chat or email, quoting your account number and the specific clause in question. We aim to respond to formal disputes in writing and keep a record of the resolution.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.